Frequently asked questions - FAQ
Means of transport in the VVO fare zones:
Public buses, S-Bahn, regional trains and ferries in the Pirna (70), Bad Gottleuba (71), Bad Schandau (72) and Neustadt (73) zones for any number of journeys from the day of arrival to the day of departure.
The mobile guest card is also valid as a ticket for travel on the Kirnitzschtalbahn.
For journeys beyond the valid tariff zones (to Dresden or Bohemian Switzerland), corresponding connecting tickets must be purchased.
are NOT integrated into the mobile guest card:
- the Bad Schandau-Ostrau passenger elevator
- the hiking boat
- the ferry Kurort Rathen
- the passenger boat trip on the Elbe
- and private bus services
Plan your connections conveniently using the VVO app.
It is available for cell phones and tablets with iOS and Android in the respective app stores.
You are also welcome to use the VVO mobile site for planning and route information.
The mobile guest card is ONLY valid for passenger transportation. If pets and bicycles are to be taken along, corresponding additional tickets must be purchased.
Recommendation:
If you want to use the bus & train several times throughout the day with your bike or dog, buy a day ticket for bicycles (Ticket Verbundraum).
From April 1 to October 31, bicycle buses with bicycle trailers operate on selected routes. Some of these buses with bicycle trailers run daily or on Saturdays, Sundays and public holidays.
Bicycles can also be taken on the Elbe ferries without any problems. The ferries run continuously from one bank to the other when demand is high. If there is no more room for you and your bike, there will only be short waiting times.
Bitte denken Sie daran, dass Hunde in der Verkehrsmittel während der Fahrt einen Maulkorb tragen müssen, sofern sie keine Behindertenbegleithunde sind. Zudem müssen die Vierbeiner immer an einer kurzen Leine gehalten werden.
For journeys beyond the Saxon Switzerland tariff zones, for example to Bohemian Switzerland or Dresden, a connecting ticket must be purchased. Combine the mobile guest card with a corresponding additional ticket.
Example Dresden:
Buy a ticket for fare zone 10 (Dresden) at the ticket machine or from the bus staff before starting your journey. When traveling on the S-Bahn and local trains, validate the additional ticket directly on the platform before boarding.
Example Bohemian Switzerland:
On cross-border lines, a ticket according to the special or DÚK fare can be purchased directly in the vehicles.
Please show all tickets at ticket inspections to avoid any misunderstandings.
There is currently no digital version and the card is only valid in paper form.
In this case, the accommodation will issue you with a group registration form. The special feature is that all guest cards are issued in the name of one guest. The mobile guest card can therefore be used as a group ticket. For this purpose, the guest to whom the guest card is issued by name must be on the means of transport and be able to identify themselves accordingly in case of doubt.
In some municipalities you will receive a parking card together with your guest card. This allows you to use ONLY the corresponding parking spaces of the place of accommodation free of charge.
It can NOT be used for other parking lots.